Refund Policy
We want you to be confident in your purchase. Every BookingPress premium license is backed by a 14-day money-back guarantee — here's exactly how it works.
In short: if BookingPress Premium isn’t right for you, email us within 14 days of purchase and we’ll issue a full refund — no hard feelings.
Contents
- 01. 14-day guarantee
- 02. Eligibility
- 03. What’s not covered
- 04. How to request a refund
- 05. Processing time
- 06. Renewals & cancellations
- 07. Chargebacks & disputes
- 08. Contact
01. Our 14-day money-back guarantee
BookingPress premium licenses come with a 14-day money-back guarantee. If you are not satisfied for any reason, you may request a full refund within 14 days of your original purchase date. We stand behind the product and want you to buy with confidence.
02. Eligibility
To be eligible for a refund:
- Your request must be made within 14 days of the original purchase;
- The request applies to a first-time premium purchase of a license;
- We ask that you give our support team a chance to resolve any technical issue you’ve run into — most problems are quick to fix.
03. What’s not covered
The guarantee does not apply to:
- Requests made after the 14-day window has passed;
- License renewals, where you were notified before the renewal charge (see Renewals & cancellations below);
- The free version of BookingPress, which is free to use and requires no payment;
- Cases of abuse, such as requesting a refund after clearly using the product for a one-off event, or repeated purchase-and-refund activity.
04. How to request a refund
Requesting a refund is simple:
- Email support@bookingpressplugin.com from the address used at purchase, or use our contact form;
- Include your order ID or license key, and briefly tell us what didn’t work for you — your feedback helps us improve;
- That’s it. You don’t need to justify your decision beyond confirming you’d like to cancel within the window.
05. Processing time
Once approved, refunds are issued to your original payment method. Please allow a few business days for us to process the refund, plus any additional time your bank or card issuer needs to post it to your account. On refund, the associated premium license is deactivated.
06. Renewals & cancellations
Premium licenses may renew automatically so you keep receiving updates and support. You can cancel auto-renewal at any time from your account or by contacting us, which stops future charges. If a renewal charge occurs and you wish to cancel, contact us promptly and we will review the request in good faith.
07. Chargebacks & disputes
If you have any concern about a charge, please reach out to us first — we can almost always resolve it faster than a bank dispute. Filing a chargeback without contacting us may result in deactivation of your license while the dispute is investigated.
08. Contact
Questions about a refund or this policy? Contact Repute Infosystems at support@bookingpressplugin.com or through our contact page. This policy forms part of our Terms & Conditions.
Ready to try it risk-free? 14-day money-back guarantee on every premium plan.